Dear friends: Accessorize COVID-19 Announcements

Dear Friends   ​ ​

At Accessorize, we put community first – our teams, our stores and our customers – and right now that is more important than ever.   ​

That’s why we made the decision to temporarily close all our UK and ROI stores from Saturday 21st March to protect our communities.   ​

For now, our distribution centre is still open. We have employed enhanced measures to keep our staff safe, from ensuring staff are two metres away from each other while working and reducing the headcount for each shift, to allowing an hour to clean between shifts and providing extra soap and hand sanitiser.    ​

We have also asked head office staff to work from home where possible to help keep our communities safe.   ​

We know that shopping isn’t a priority right now, but it is a nice way to treat yourself which is why we are offering free delivery on orders over £30, with no contact deliveries from our courier partners.   ​

Due to enhanced hygiene and social distancing measures we’ve put in place, we are experiencing some delivery delays. For standard delivery please allow up to 7 days, and for the fastest delivery possible (1-3 days) , please choose next day delivery and order before 8pm.

We’re also offering an extended returns window – 14 days from when our stores reopen and 60 days for online orders.   ​

During these trying times, please bear with us if queries or deliveries take a little longer than usual!   ​

We’re keeping a close eye on the COVID-19 situation and we will update you with any news.    ​

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Take care,   ​

Team Accessorize x  

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